![]() Data should be collected and the degree of association should be validated with Graphical and Statistical Tools. ![]() Initially this assignment will likely be a team subjective assessment. For Root Cause Analysis, assign the association/effect multiplier score for each X to Y using a scale of 0, 1, 3, 9, where 0 = None, 1 = Weak, 3 = Moderate, and 9 = Strong.Weight the Output Variables (Y's) on a scale of 1 to 10 with 10 indicating most important to the Customer.If prompted, please ensure that macros are enabled in order to allow Pareto Charts to be created. This is a simple Cause and Effect Matrix example for a Call Center. To access the Cause & Effect (XY) Matrix template. To ungroup use Excel's Draw > Ungroup tool.Ĭlick SigmaXL > Templates & Calculators > DMAIC & DFSS Templates > Cause & Effect (Fishbone) Template to access the Cause & Effect Diagram template.Ĭause & Effect (XY) Matrix Example Click SigmaXL > Templates & Calculators > DMAIC & DFSS Templates > Cause & Effect (XY) Matrix ![]() Use copy and paste to create additional causes or sub-causes.Overwrite the text in the Cause, Sub-Cause and Problem Statement/Effect as appropriate.SIPOC Diagram Click SigmaXL > Templates & Calculators > DMAIC & DFSS Templates > SIPOC Diagram to access the SIPOC Diagram template.ĭata Measurement Plan Click SigmaXL > Templates & Calculators > DMAIC & DFSS Templates > Data Measurement Plan to access the Data Measurement Plan template.Ĭause & Effect (Fishbone) Diagram Click SigmaXL > Templates & Calculators > DMAIC & DFSS Templates > Cause & Effect (Fishbone) Diagram to access the Cause & Effect Diagram form. DMAIC & DFSS Templates Team/Project Charter Click SigmaXL > Templates & Calculators > DMAIC & DFSS Templates > Team/Project Charter to access the Team/Project Charter template. ![]()
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